Your Questions Answered

We make bringing your team together easy. Your dedicated event planner helps you choose the right experience, coordinates the bookings and keeps the details on track. Whether you’re planning a team-building activity, conference session or company celebration, we help you create an event that suits your people, goals and budget.

Submit an enquiry with your preferred activities, date and estimated group size. Your dedicated Team Days event planner will help you review the options and put together a proposal. Once you’re happy to proceed, a 30% deposit secures your booking, including your date, hosts and any other required arrangements.

No—you can start with an estimated group size. We ideally ask you to confirm final numbers 14 days before your event. Your planner will explain any minimum numbers or requirements that apply to your booking.

Some experiences have a minimum number of paying participants or a minimum booking cost. If your group falls below that minimum, the minimum charge still applies. We’ll make this clear in your proposal.

We organise events across Australia, with options at your office, a conference space, a local venue or an outdoor park. We also offer virtual experiences for teams joining from different locations. Your planner will help you find an option that works for your team and location.

Absolutely. Tell us about your team, budget and what you’d like to achieve—whether that’s helping new colleagues connect, encouraging collaboration or celebrating a successful year. We’ll recommend suitable options and talk you through how each experience works.

Please also let us know about accessibility requirements or other participation needs so we can consider these when recommending activities.

Yes. We’ll work with you to find a date and time that fits your schedule, whether it’s a weekday team session, part of a conference or an evening celebration. Availability varies by activity and venue, so booking early gives you more choice.

Of course. You can book a single activity or ask us to help coordinate a wider event with dining, transfers and accommodation. If some team members will only attend part of the event, let us know when booking so we can plan accordingly.

A 30% deposit is required to secure your booking, with the final balance due 14 days before your event. If you’re booking within 14 days, your planner will confirm payment requirements when you book.

You can pay by bank transfer or via the online payment options on your invoice. Any applicable fees will be shown before payment.

Your planner will confirm your arrangements and guide you through the remaining details. We’ll aim to confirm your final group size 14 days before your event, when the remaining balance is also due. You’ll receive an event itinerary with timings, locations and relevant contact details to share with your team.

Please contact your planner as soon as possible. Booking deposits are non-refundable, and additional cancellation charges may apply depending on the notice provided and the suppliers involved. In some circumstances, these charges can be up to the full booking value.

Please review our Terms of Service for full cancellation conditions.

Yes! Our Team Days Originals are hosted by our own team of professional facilitators. We bring the equipment, explain the challenges and keep the experience running smoothly, with hosts who know how to build energy and encourage participation across different personalities.

We also work with selected activity providers and venues to offer a wider range of experiences. Your proposal will make clear what’s included and who will deliver your event.

A great host does more than explain the rules. Our hosts help people feel comfortable, get teams interacting and keep everyone engaged throughout the experience. They guide the challenges, manage the timing and bring the right balance of energy and friendly competition.

Whether your group is naturally outgoing or takes a little warming up, our hosts help create an environment where everyone feels welcome to join in.

Since 2019, Team Days has helped organisations across Australia bring their people together through expertly planned, professionally hosted experiences.

We’re part of the Buttoned Up Events group, which has planned events for more than 145,000 participants over 10 years. That experience means we understand what makes a group event work—and how to make organising one easier for you.

With a dedicated event planner, our own hosted Team Days Originals and a network of trusted activity providers and venues, we’ll help you create an event that suits your team, goals and budget.

Wet-weather arrangements depend on your chosen activity. Some experiences include a wet-weather guarantee, giving you the option to switch to an indoor event if rain affects your plans. Your planner will explain whether this applies to your booking, the indoor alternatives available and when a decision needs to be made.

For other outdoor activities, we’ll discuss wet-weather options before your event so you know what to expect.

Yes—we’ll start by understanding what you want your team to get out of the day, whether that’s connection, collaboration, friendly competition or a shared celebration. Depending on the experience, we can explore company themes, tailored questions or branding. Your planner will explain what’s possible and any additional costs.

For applicable experiences, we invite participants to complete a short post-event survey and share the results with the organiser. It’s a simple way to understand what your team enjoyed, hear their feedback and help shape future events. Ask your planner whether this is included in your chosen experience.